Emergency InformationWe provide emergency services 24 hours a day, 7 days a week. In Case of an Emergency A veterinarian can be reached 24 hours a day. We have a doctor on-call after normal business hours including weekends and holidays. You can reach our on-call doctor by calling 440-647-4100. Emergency fees will apply. If you are sent to voice mail, please leave a message with your name and phone number and the nature of your emergency. The doctor may be assisting another client. Someone will call you back as soon as they are available. What to do in an Emergency?
- Stay calm. Remaining calm will allow you to address the situation and get the necessary help for your pet.
- Contact us by phone at 440-647-4100. If it is during working hours, your call will allow you to discuss the situation with a qualified staff member or make them aware of the fact that you are coming in. The office will then be expecting you when you arrive. If your emergency is after hours, calling first is required in order for a veterinarian to meet with you. They will also help determine the next steps to take.
- Try to keep your pet calm as quiet as possible to prevent motion and thrashing which may aggravate the condition or injuries.
- If you are directed to do so, bring your pet to us as soon as possible. Drive carefully.
Emergency fees apply and payment is required at time of service.
This information is not intended to be a replacement for veterinary care. A veterinarian should be contacted in the event of any emergency.
For information on what to do in common situations, click here.